Your Business Partner

We are dedicated to operating as a partner to your business and work to ensure we have focused goals to support you and your operations. Since our establishment we have been going the extra mile to understand the needs of our customers’ businesses, helping you get exactly what you want, when you want it.

With us not only do you get superior service, high quality products and informed advice, you also get peace of mind knowing you are dealing with an independently owned and operated Australian family business who has worked through a multitude of challenges to become a market leader in Australia’s electrical industry.

Thanks to our multitude of industry experience, highly knowledgeable staff, extensive product database, strong working relationships and positive attitude we can source ‘hard to find’ products quickly and efficiently, without a fuss.

Why should you deal with CNW Electrical Wholesale & Energy Solutions

Superior Service

To achieve superior service we:

  1. Always try to exceed customer expectations by going the extra mile to understand your needs and manage expectations.
  2. Track changes in your expectations over time by constantly monitoring industry trends to identify and adjust to changing conditions. This ensures we continue to cater for our diverse range of consumers.
  3. Make a strong first impression by employing friendly, knowledgeable staff to ensure you feel good about each transaction you make with CNW Electrical Wholesale & Energy Solutions. By doing this we aim to enhance long term relationships and create a lasting impression.
  4. Have put appropriate measures in place to ensure you can contact us with ease. We also regularly reach out to you in order to enhance service satisfaction and build lasting relationships.
  5. Regularly assesses our performance by conducting service satisfaction surveys to identify important product attributes before analysing our performance against those attributes and looking at how both change over time.
  6. Solicit input directly from our employees because we believe in giving everyone a voice and have found that our staff are great at identifying roadblocks to superior service delivery and customer dissatisfaction. We have also found that involving our employees in company operations enhances their attitude and improves overall performance.
  7. Regularly conduct employee attitude surveys to measure and improve employee satisfaction.

Industry Experience

Operating in the electrical wholesaling industry since 1952, we have come to understand the five key issues many companies face - product knowledge, stock, delivery, performance and backup.

Concentrating on service while expanding our product range and reach over the past 60 years has taught us how to look after you in a way that allows you to continue operating your business with minimum fuss. We always deliver the right products on time, every time.

Over the years we have continually diversified our products and services to meet the needs of an increasingly specialised electrical industry. This has ensured we progress in accordance with marketplace trends and continue to effectively serve the data and communications industries, cater to the needs of large commercial contracts and provide for the mining, industrial and oil and gas sectors.

Our continued success has resulted in the dramatic growth of our company, with CNW Electrical Wholesale & Energy Solutions now operating more than 50 branches Australia wide.

Ability to source ‘hard to find’ products (Difficult Product Sourcing)

From cables to switchgear or enclosures and accessories, we have an uncanny ability to efficiently source that ‘hard to find’ product without a fuss. With an extensive product database, strong working relationships with key industry suppliers and a ‘can do’ attitude, we can source any product quickly and efficiently, without a fuss.

Knowledgeable Staff/ Exceptional People

CNW StaffTo stay one step ahead of technological advances and to maintain strong relationships with key suppliers we are constantly updating our team’s knowledge base with the latest news, trends, products and technology. To keep employees well informed about business operations we have invested in a fully equipped training facility, complete with a knowledgeable training manager. This proactive strategy has seen us grow to become one of the largest and most respected Australian owned and operated electrical wholesalers.

We also pride ourselves on giving everyone a voice while continually striving to improve working conditions and incentive programs for all employees. We want all staff members to feel comfortable in the workplace by knowing their opinions are valued and that they are a part of the bigger picture. That’s why we don’t believe in a stringent corporate hierarchy.

On-Time Deliveries

We employ our own delivery fleet to ensure optimum service levels and timely delivery, free of charge. With CNW Electrical Wholesale & Energy Solutions you can rest easy knowing we will supply on time, every time.

Supply Chain Solutions

We are there for you every step of the way. Not only do we supply high quality products on time, every time, we also create solutions for getting our products to where you need them, when you need them.

Australian Owned and Operated

We are proud to be a wholly owned and operated Australian company who has been providing Australia’s electrical industry with exceptional service and high quality products for over 60 years. That true blue Australian spirit is evident in our operations as CNW Electrical Wholesale & Energy Solutions’ underlying values and culture are based on the admirable Australian qualities of trust, mate ship, accountability, pride, determination, drive and optimism.

Community Focus

cnw communityLooking after Australia’s own is our motto in business and in life. Supporting Australians at the grass roots level, whether it’s providing jerseys for the local football team or helping future Olympians realise their dream, we are always there to help when it really counts, giving everyone the chance to succeed.

L’Arche is one of the major charities we are involved with. Founded in 1964, L’Arche is an international federation of faith communities where people with and without an intellectual disability share life together. L’Arche, a French word for the Ark, seeks to create communities where people live a simple life of work, care, prayer and celebration. Over the years L’Arche has grown into an international federation of 138 communities in over 30 countries.